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Safety at the resort

The safety and comfort of all guests is of prime importance to shymbulak ski resort. Guests are required to familiarize themselves with the following terms conditions and to adhere to them at all times.


The safety and comfort of all guests is of prime importance to shymbulak ski resort. Guests are required to familiarize themselves with the following terms conditions and to adhere to them at all times. Proper conduct and respect for other guests and staff must be shown at all times.Unacceptable behavior will result in confiscation of the pass.

On the premises of shymbulak ski resort, guests are deemed to agree to comply with the rules and regulations and to follow all directions and instructions.

The minimum skills requirement for recreational use the ski slopes is:
  • Stopping safely
  • Speed control
  • Linked turns
  • Ability to use the lifts

Shymbulak ski resort reserves the right to confiscate a valid pass if a guest is deemed unable to meet the minimum skill requirements . Such decisions will be made by shymbulak ski resort based on its sole and absolute judgement.

Using the ski lifts is only possible with a valid pass. Guests must be able to displayb their pass upon request. The passes are individual and not transferable. Misure will result in the pass being withdrawn (attempting to transfer or sell a pass to another person constitutes misuse).
Once purchased, passes may not be exchanged or prolonged afterwards.

No pass will be refund or replaced in case of loss.

Skiers will not be allowed on the ski lifts with pedestrian ticket.
Ski lifts day pass and 5 hours pass included 1 gandola ride up and down.
Refund of passes is only considered in case of an accident!!! A medical certificate of local doctor is absolutely required. Only the pass of injured will be refunded. Not the ski pass of accompanying persons.
Passes will not be refunded or extended in case of bad weather, avalanche danger, unforseen departure, discontinued lift operation, closed ski runs etc. Once purchased, ski passes cannot be changed or modified. They are not transfreable to other persons.
Child rates are applicable from 5 years old up to and including 9 years olds, 10 years and above are charged adult rates. Shymbulak ski resort reserves the right to request proof of age.

Children bellow 10 years of age must be accompanied by an adult all times unless in a supervised snow school lesson.
Helmets must be worn by children up to age 12 and are highly recommended for all guests.

Use of the slopes and use of the lifts is at the quest’s own risk. Shymbulak ski resort, management and staff take no responsibility for personal injury, injury to others, damage to personal ecquipment, clothing and effects, or lost or stolen belongings. It is the guest’s responsibility to recognize their own abilities act accordingly.
Guestd with an existing medical contition which may affect their safety are requested to seed proper medical advice before visiting shymbulak ski resort. Any usage of shymbulak ski resort by such guests will entirely at their own risk, without any liability developing on shymbulak ski resort.

Guests can be held responsible for damage cause to shymbulak aki resort property and to the person or property of other guests.